overviewIneffective managers make up approximately 51 percent of the management pool today; costing companies millions of dollars each year directly or indirectly. A top priority for today’s organizations is to build a cadre of leaders with the soft skills required to move teams through uncertainty.

Empathetic leaders are assets because they are better able to build trust and maintain relationships which is a critical part of leading EVERYwhere in the world, in EVERY industry and at EVERY level. Footnote: EVERY generation since the evolution of technology in our business communication (and the growth of social media) has become less experienced in social interaction.

If you’re in the job market right now, be prepared to demonstrate that passion and empathy are both in your skillsets. If they aren’t already, let this be your call to action.